Do you work directly with travellers?
No. Yono DMC is a trade-only DMC. We quote and operate for verified travel agencies, and we do not publish retail rates or take direct customer bookings.
B2B FAQ
Answers to the questions travel agents ask before sending business
This page covers the recurring commercial and operational questions around Yono DMC's trade-only model, response windows, destination coverage, and booking scope. It is designed to reduce uncertainty before the first inquiry.
9
Published answers
24h
Quote turnaround
6
Active destinations
Hotels / Attractions / Transport
Service lines
Related policy pages
Move from general questions into the exact policy or workflow
Payment terms
Review payment structure, deposits, and partner-credit expectations.
Cancellation policy
Understand how supplier-bound cancellation logic is communicated.
How it works
See the six-step workflow from inquiry through voucher and feedback.
Request a quote
Move from policy questions into a live trade brief when the requirement is active.
Strong FAQ pages reduce friction, but the booking still starts with a proper trade inquiry.
Grouped Answers
Commercial, trade-model, and coverage questions in one place
Grouping the answers makes the page easier to scan for agents and easier for search engines to understand.
Trade Model
Who Yono DMC works with, how inquiries should be sent, and what a trade-only model means in practice.
How do I send an inquiry?
Use the Request a Quote flow on the site and share destination, dates, pax mix, rooming pattern, and category. No rigid template is required.
Commercial Terms
Questions about turnaround, payments, and cancellation logic before a booking is confirmed.
How fast do you respond to an inquiry?
Line-item quotations are sent back within 24 business hours, Monday to Saturday from 10 AM to 7 PM IST. Urgent requests flagged in the inquiry receive same-day turnaround where feasible.
What payment terms do you offer?
Standard terms are a 25% deposit on confirmation with the balance due 7 days before arrival. Established partners can move to net-30 credit after a confirmed booking history. See the payment terms page for specifics.
What's the cancellation policy?
Cancellation fees are supplier-bound. They mirror the hotel, attraction, and transport supplier policies stacked into each booking. A full breakdown is shared with every quote and on the cancellation policy page.
Operations and Coverage
What destinations, service lines, and travel profiles are supported once the booking scope is clear.
Which destinations are currently active?
Dubai, Singapore, Malaysia, Bali, Thailand, and Vietnam are the active destination cluster. Every destination has vetted suppliers across hotels, attractions, and transport.
Can you support FIT, GIT, and MICE?
Yes. All three profiles are supported. FIT covers couples and families, GIT covers series and leisure groups, and MICE covers corporate and incentive movement.
Do you provide flight ticketing?
No. The scope is land services only: hotels, attractions, transport, and destination operations. Flights are handled by your preferred GDS or consolidator.
What hotel categories do you contract?
The hotel mix usually spans 3-star through 5-star city and resort properties. Category, area, and budget band are matched to the brief rather than forced from a fixed catalogue.
Why This Page Matters
FAQ content should support real agency decisions, not just fill a content gap
Search-friendly FAQ pages work best when they answer questions users genuinely ask and connect naturally to the next commercial action.
Trade-only access means no retail confusion and no public-rate mismatch.
Commercial terms are easier to trust when payment and cancellation logic are visible before quoting.
Coverage questions matter because agents need to know whether a destination or travel profile is already supported.
Internal links help agents move into workflow, policy, and inquiry pages without starting over.
Connected Pages
The commercial pages agents usually read next
Keep the FAQ page connected to the core pages that answer the next layer of booking or partnership questions.
Payment terms
Review payment structure, deposits, and partner-credit expectations.
Cancellation policy
Understand how supplier-bound cancellation logic is communicated.
How it works
See the six-step workflow from inquiry through voucher and feedback.
Request a quote
Move from policy questions into a live trade brief when the requirement is active.
Commercial model summary
Hotel, land, attraction, and destination support only for travel agents in India. Airline and flight ticketing are not included.
Still Need Help
If the answer is not here, move directly into the right support path
The FAQ is meant to reduce doubt, but active business should flow into quotation or the structured partner workflow.